oh, I know we were speaking in general terms, I just find generalzations to be a dangerous street to play on, so I was using myself as an example (and yes I know I'm a goody-two-shoes, but I don't feel fair talking about anyone else, yanno?).

Generally, yes, filing is boring and no one likes to do it. However, I've found (and been told through my dad & other people) how the filing is presented to the staffer is tatamount to how it gets done. "I guess you can file or something," is generally not as effective as "I would really appreciate it/really need you to do this filing for me, I have to have all of this info in its proper home so I can do my job." When the staffer is made to feel like an important part of the organization (no matter how menial the task) they will be more willing to do what needs to be done. That's the issue here. The junior staff feeling under-utilized and useless causes less to get done. It's not the work, it's the feeling. And yes, I know it's not the *job* of the boss to constantly pat their staff on the head, but sometimes, the right kind of question or some praise can really go a long way to creating higher efficiency (seeing as that's the ultimate goal here).